Terms

Order Acceptance
All orders are subject to acceptance by Great Bear Native Plants (GBNP). Placement of an order constitutes acceptance of these Terms & Conditions.

 

Pricing
Prices are subject to change. GBNP will honor prices on acknowledged orders to the best of our ability.

 

Terms, Payment & Invoicing

Payment Terms:
Standard terms are Net 30 from the ship date unless otherwise specified. Late payments will be assessed a 2.5% monthly interest charge.

 

Propagation Deposits:
Orders greater than $2,500 require a propagation deposit to confirm the order and reserve plant material. Propagation deposits are due Net 15 from the date of order confirmation.

Propagation deposits are applied toward the total order balance and will be reflected on the final invoice.

 

Propagation deposits are non-refundable once production has been initiated or material has been reserved. In the event GBNP is unable to fulfill an order due to crop failure or conditions beyond our control, any propagation deposits may be applied as a credit toward future orders or refunded at GBNP’s discretion.

 

Failure to remit a deposit within the stated timeframe may result in release of reserved inventory and/or cancellation of the order.

 

Invoicing:
Invoices are issued via email by your salesperson or GBNP accounting. Please provide an accurate email contact.

Invoices are typically issued within 5–7 business days of shipment or delivery; however, payment terms are based on the original ship date. Hard copies are available upon request.

 

Accepted Payment Methods:
Payment via check or ACH is preferred. Credit card payments of $500 or more are subject to a 4% processing fee, which will appear as a line item on your invoice.

 

Cancellations

Order Types:
For the purposes of these terms:

• Advance Orders include all plant material reserved in advance of availability or grown specifically for a project.

• Contract-Grown Material refers to plant material grown specifically for a customer or project.

• Availability Orders are orders placed from current, in-stock inventory for near-term fulfillment.
   

Advance Orders (Contract & Reserved Inventory):
Advance Orders require allocation of greenhouse space, labor, and inventory planning.

 

Contract-Grown Material:
Contract-grown or custom material (as identified on quotes or order confirmations) is non-cancelable once production has been initiated or materials have been committed. By confirming a contract order, the customer agrees to full payment regardless of project changes, delays, or cancellations.

 

Reserved Inventory (Non-Contract Orders):

• 90+ days prior to scheduled pickup/delivery: No penalty

• 30–89 days: 25% of order total

• 14–29 days: 50% of order total

• Less than 14 days: 100% of order total
   

Orders canceled after material has been reserved or production has begun may be subject to full payment, regardless of timing.

 

Availability Orders:
Orders placed from current availability are reserved upon confirmation and removed from active inventory.

Orders must be canceled within 48 hours of confirmation. After this period, cancellation fees of up to 25–100% may apply depending on timing and order status

 

Shipping & Pickup
Plants may be shipped via UPS, LTL, or full truckload carriers, or delivered by GBNP via in-house routes. Orders may also be picked up on-site at no charge.

Plants are generally removed from containers and packaged in plastic bags for shipment to reduce shipping costs and minimize material use, unless otherwise requested and agreed to in advance.

• UPS: Available for 7ci, 10ci, 16ci, 25ci, and 40ci sizes

• LTL / Full Truckload: No size restrictions
   

Title and risk of loss transfer to the customer upon delivery to the carrier. Customers are responsible for filing any damage claims directly with the carrier.

 

GBNP is not responsible for damage occurring during transit.

 

In-house deliveries may be adjusted or canceled due to weather, load size, or other unforeseen circumstances.

 

Containers
In order to reduce costs and minimize environmental impact, GBNP reuses containers and trays whenever possible.

 

Containers and trays must be returned within 45 days of shipment, unless otherwise arranged in writing. Items not returned within this timeframe will be invoiced at replacement cost.

 

The following container sizes are subject to replacement charges if not returned:
7ci, 10ci, 16ci, 25ci, and 40ci.

 

No other container sizes will be charged, and no refunds or credits will be issued for their return.

 

We will accept returns of Quart, #1, #2, #3, and #5 containers and trays that are plain black and in good condition; however, these are not eligible for credit. Quart trays must hold 10 pots.

 

Plant Quality & Claims
Plants will be healthy, root-tight, and meet or exceed compliance with the 2014 American Standard for Nursery Stock. Plants may be cut back as needed.

 

Claims must be submitted in writing within 3 days of receipt and include photographic documentation.

 

No claims will be considered after this period, including for dormant material. Credit will not be issued for plants that have been repotted or planted.

 

Delayed Orders & Held Material
Orders delayed beyond the scheduled ship date are subject to holding fees:

• 3–6 months: 5% per month

• 7–12 months: 10% per month
   

Special terms may be negotiated for extended delays.

 

Once an order is ready for shipment, risk associated with holding material transfers to the customer. Any plant loss during this period, except in the case of gross negligence, is the responsibility of the customer and will remain on the final invoice. 

 

Returns & Restocking
Restocking fees may apply to orders that are refused at delivery, canceled near ship date, not picked up, or returned for reasons other than damage or defect.

 

Fees of up to 25–100% may apply depending on timing, plant condition, and order status.

 

Crop Failure / Force Majeure
All orders are subject to crop failure, weather events, pests, disease, or other conditions beyond the control of GBNP. We will make every effort to notify customers of shortages as soon as possible.

 

Liability & Disputes
GBNP’s total liability is limited to replacement of plant material or credit of the purchase price.

 

Any disputes will be resolved in the jurisdiction of Ravalli County, Montana.